Upgrade

[Jess-123]

How long do EE take to dispatch an upgrade phone it’s been 3 days now I’ve still not had an email from them, I’m getting impatient now😢

[James_B]

Hi @Jess-123,

Welcome to the EE Community. 🙂

The current delivery guidance for that model is dispatch within 14 days.

You'll receive a text from DPD as soon as your delivery slot is confirmed.

Hope this helps.

James