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04-02-2021 01:25 PM
How long do EE take to dispatch an upgrade phone it’s been 3 days now I’ve still not had an email from them, I’m getting impatient now😢
04-02-2021 02:46 PM
Hi @Jess-123,
Welcome to the EE Community. 🙂
The current delivery guidance for that model is dispatch within 14 days.
You'll receive a text from DPD as soon as your delivery slot is confirmed.
Hope this helps.
James
