cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Upgrade

Evie94
Visitor

Hi, so I have upgraded my phone via logging into my account on the website. I had paid the upfront fee also. What happens in regards to swapping the phone I have now for the new one im getting as I am on one off the plans where u can swap after so long for free. Any help would be appreciated thank you. Please note the phone is suppose to be being delivered too myself. 

1 REPLY 1
James_B
EE Community Manager
EE Community Manager

Hi @Evie94,

 

Welcome to the EE Community. 🙂

 

With Upgrade Anytime you are sent a returns bag to send back your old phone.

 

Hope this helps.

 

James