I have just upgraded from 11 pro to 13 pro but not 100% sure it involved trading in my 11 pro! I have received my 13 pro and my contract has started but nothing regarding sending my 11 pro has been emailed, texted and no packaging has been sent? How do I find out if the trade in is a requirement?
If you were on a ordinary handset contract, the handset is yours to keep.
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Hi there, thanks for the response. I was on 24mth contract and upgraded at 12 mths! Where would I get the packaging to return it from, don’t EE supply that?
