cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Upgrade problems

Wink2010
Explorer

I’m trying to upgrade my phone lines that were out of contract last month. Every time I choose the phone a message shows that there isn’t a package for this phone. It does it with any phone I select. Any ideas what I can do as don’t have time to sit on phone upgrading wanted to do it nice and quick online as need to do two. 
Thanks 

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Wink2010  You’ll have to call to get this resolved.   You normally only see that message when you are on a upgrade anytime tariff and the tariff is cheaper than the one you currently have. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.