Upgrade help!

[Bean_8800]

I upgraded my phone today, and I haven’t received a email or anything? 
when I upgraded it said I would receive by tomorrow? 
Someone help please haha x

[James_B]

Hi @Bean_8800,

Welcome to the EE Community. 🙂

Have you had any updates on your order today?

Thanks

James

[Bean_8800]

Hi,

I haven’t had anything. Apart from a email to say I need to send my phone back by the 8th November? 
When I ordered it, I was told it would be here by Saturday? 

[Katie_B]

Hello @Bean_8800. 

Thanks for coming back to us. 

I would recommend giving us a call and speaking with our mobile care team who can check the status of your order. 

Katie.