Upgrade Sim plan

[Kh4nz]

Upgraded my sim plan, recieved a confirmation email saying If you’re just upgrading your plan, we won’t need to send you a new SIM in the post. We’ll update the one you’re already using. SIM still hasn't updated 5+ hours later 

[Katie_B]

Hello @Kh4nz. 

Thanks for coming to the community. 

I would recommend allowing up to 24 hours for your new plan to come into effect. 

Katie 🙂