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Update on my upgrade how long will it take

Raja098
Investigator
Investigator

I paid the upfront cost I was wondering how long will it take to come did the upgrade on the 24/03/2020

 

5 REPLIES 5
Katie_B
EE Community Support Team

Good Morning and welcome to the community @Raja098

 

Thanks for ordering with us.

 

What phone did you go for?

 

Please provide the colour and memory size too and I will see if I can look into this for you. 

 

Katie 🙂

OnePlus 7
128GB Black
Katie_B
EE Community Support Team

Thanks for confirming @Raja098

 

The OnePlus 7 128GB Black is showing as in stock with a few remaining. 

 

Did you receive a confirmation email of your upgrade with your order number?

 

If yes, have you tracked this using the online tracker?

 

Speak soon, 

 

Katie 🙂

It says Sorry, we can't show your order details right now. 

Katie_B
EE Community Support Team

Hi @Raja098

 

I would recommend giving our customer care team a call who can ensure everything is in order on your account. 

 

Please keep us updated, 

 

Katie 🙂