Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Unlock phone outside UK

Worakamol
Explorer

‎12-02-2021 01:43 PM

 
0 Helpful
5 REPLIES 5
Katie_B
EE Community Support Team

‎12-02-2021 02:58 PM

Hello @Worakamol. 

 

Thanks for coming to the community. 

 

Did you previously have this phone on contract or was this bought elsewhere?

 

Katie 🙂

0 Helpful
XRaySpeX
EE Community Star
EE Community Star

‎12-02-2021 07:02 PM

Where did you yourself get this device itself originally? Did you buy it yourself new direct from EE or from a 3rd-party reseller or is it 2nd-hand? The unlocking process & costs are different. Was it originally on contract or PAYG? How old is it? EE won't unlock contract devices less than 6 months old.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Worakamol
Explorer
In response to XRaySpeX

‎14-02-2021 06:29 AM

This is a receipt, which I need a code as for unlock as I am right now in
Thailand and need to use Thailand mobile simcard for a while

--
Sent from Worakamol P.
0 Helpful
Katie_B
EE Community Support Team
In response to Worakamol

‎14-02-2021 10:09 AM

Hello @Worakamol. 

 

Please can you confirm how you purchased your device as there is different routes to unlock your phone. 

 

Katie 🙂

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to Worakamol

‎14-02-2021 12:24 PM

Where's a receipt & from whom?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful