Community Activity

Resolved! Can't make any outgoing tel calls but recieving txts

Hello, Can't make any calls but incoming texts are successful.*Network set to auto and same issue as before with no ring. EE was not down according to down detector.* Android 15 OS Samsung A26 * Direct debit not showing - this could be why !* Notific...

Resolved! Serios Link - Not Working

Hi All, i have had BT / EE TV for a few years now and have not had any problems with recording series links until the most recent update on the TV box pro which changed the  whole interface.I watch F1 and for the last 3-4 yeats I have had every pract...

1000010475.jpg

Openreach fiber checker wrong

I've been trying to get full fiber for over a year and on the fiber checker it shows not available I live in a block of six flats and two of my neighbors have full fiber and all I get from openreach they need landlord permission can anyone help me wi...

1000014368.jpg
Bluechiller by Valued Contributor
  • 374 Views
  • 30 replies
  • 0 Helpful

Full Fibre - 900mbps - Smart Hub Pro - PS5 performance

Hi,Just paid the £10 a month extra to upgrade to the smart hub Pro and the connection speed is terrible compared to the old router. Im struggling to get 100mbps when doing a PS5 speed test. Ive had to hard wire the extra wifi hub to get  a decent spe...

Cambb69 by Investigator
  • 1315 Views
  • 12 replies
  • 2 Helpful

Flashing orange light no internet

Have had 1 engineer appointment so far on 2nd July  for a home visit after losing internet on 26th June.Was told after the visit, the issue is outside the property. Though im still abit worried its about 60% likely. Just wish I knew more about the is...

I can't authenticate via mobile as no sim active

New ohine and sim being delivered tomorrow but need 4 digit dpd pin to accept. Ee have disconnected my current sim so I have not received a pin from dpd and can't access on app because I can't authenticate via mobile as no sim active. Please help

Dorlans by Visitor
  • 51 Views
  • 2 replies
  • 0 Helpful

Data services degraded for almost a week

My mobile internet speeds have gone down from around 950Mbps to 1.5Mbps since Monday. The original repair time (on the app) was 16 hours. That deadline has come and gone. The app status checker now does not even provide a repair time estimate.It is i...

harrygi by Visitor
  • 7 Views
  • 0 replies
  • 0 Helpful

Resolved! How to contact EE via email

Can someone please advise on how to contact EE via Email as there does not appear to be that option anywhere on their webite. Everytime we click on contact EE on their website we go round in circles! Please note we are already aware of dialing 150 of...

Lurch1 by Visitor
  • 87500 Views
  • 48 replies
  • 15 Helpful