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Trade in as upgrade?

Itreb4
Visitor

I have just placed an order to upgrade my IPhone 11 Max Pro to the equivalent in IPhone 13. I chose the trade in option as I will be sending my old phone back. Is this the correct option? I don’t want to find trade in is just for old phones and I get billed for the iPhone 11 as well as the 13 every month. This only really occurred to me after ordering as this was all done through the ‘upgrade’ link. Hoping it’s all ok. Also the number it says it will text updates to isn’t my phone number- it is my Apple Watch number I think. Why would they not just text my phone?!

1 REPLY 1
Leanne_T
EE Community Support Team

Hi @Itreb4

 

Thanks for posting. 

 

Did you select upgrade when you ordered?

 

Your watch should have the same number as your iPhone that is paired, have you received any updates?

 

Thanks 🙂

 

Leanne.