Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Thank you!

Scarlettsully90
Visitor

‎21-09-2020 07:51 PM - last edited on ‎22-09-2020 09:17 AM by

I have recently been having trouble connecting my Apple Watch to my iPhone. So I called the customer service team on the weekend who were extremely helpful. The lovely lad I spoke to was called Scott ****, he was extremely conscientious and couldn’t have been more helpful. He talked me through how to get it all back on track. This took quite a while and he was very friendly and a good conversationalist. He even then followed up with a courtesy call a few days later to ensure everything was in working order. If I could send him a crate of beers to say thanks, I would! What a great member of staff to have on the team. Thank you again Scott!! 
Ref: *************

 

[mod edit: personal details removed from the forum]

1 REPLY 1
Leanne_T
EE Community Support Team

‎22-09-2020 09:16 AM

Morning @Scarlettsully90

 

Thanks very much for coming to the community and leaving this feedback for Scott.

 

I am really pleased to hear your Watch has been connected and Scott was friendly and very helpful 🙂

 

I have sent this to him this morning, I am sure he will be over the moon and this is a great way to start a Tuesday 🙂

 

Hope you have a great day.

 

Come back to the community anytime.

 

Leanne.