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Stolen phone

Cjsharpe1982
Visitor

‎10-12-2020 07:52 PM

My phone has been stolen and I want to block it but the number I ring is telling me the office is closed, what can I do please. 

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎10-12-2020 09:29 PM

Hi @Cjsharpe1982 

 

The stolen device line is open 24 hours. 

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
Leanne_T
EE Community Support Team
In response to Northerner

‎11-12-2020 08:14 AM

Morning @Cjsharpe1982

 

Thanks for coming to the community.

 

If you call us on 07953 966 250 our lost and stolen team are available 24 hours a day, 7 days a week to report your device as stolen.

 

Thanks 🙂

 

Leanne.

0 Helpful