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SSO is Proving Awkward for New Customers

XRaySpeX
EE Community Star
EE Community Star

New custs who have registered a MyEE initially to solely use the Community cannot buy anything from the Shop while logged in. It assumes they are an existing cust of EE & insists they add a no., which they don't have, to MyEE.

 

Can't the shop use a bit of intelligence in these circumstances and when MyEE has no no. registered to assume a brand new cust with no existing EE products?

If you think I helped please feel free to hit the "Thumbs Up" button below.

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1 REPLY 1
Katie_B
EE Community Support Team

Hello @XRaySpeX

 

Thanks for bringing this to our attention. 

 

I will feed this back to the relevant team and once we have a response I will let you know.

 

Katie 🙂