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Re: Using an EE sim in a US unlocked phone

KSA88
Explorer

‎16-06-2021 08:48 PM

Hi 

My son is moving to the US and has a UK iphone with a EE pay as you go SIM. Can he use his phone in the US with a SIM card from any network there?

 

Thanks

0 Helpful
4 REPLIES 4
XRaySpeX
EE Community Star
EE Community Star

‎16-06-2021 08:58 PM

@KSA88 : It's not the SIM currently being used that matters, but the phone it's in. Is it an EE phone? If so, it'll need to be unlocked from EE before it can be used with a US SIM.

 

Where did you yourself get this device itself originally? Did you buy it yourself new direct from EE or from a 3rd-party reseller or is it 2nd-hand? The unlocking process & costs are different. Was it originally on contract or PAYG? How old is it? EE won't unlock contract devices less than 6 months old.

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0 Helpful
KSA88
Explorer
In response to XRaySpeX

‎16-06-2021 09:44 PM

Yes, it is a EE phone. Do I just bring it into an EE shop to be unlocked?

 

0 Helpful
Northerner
EE Community Star
EE Community Star
In response to KSA88

‎16-06-2021 09:48 PM

Hi @KSA88 

 

Please see here:

 

https://ee.co.uk/help/help-new/getting-started-and-upgrading/unlock-your-phone/unlock-a-ee-device-to...

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
EssexBoyEE
Ace Contributor
Ace Contributor
In response to Northerner

‎16-06-2021 10:32 PM

It's not as simple as that I'm afraid, Unlock a UK / Euro iPhone and Bobs your Uncle for the use in the rest of the World.

 

Post GSM and 3G, a lot of Regions went there own way for 4 and 5G Radio Bands, in particular the USA which use some of their Bands are unique the the US and Canada, whilst you may get some form of Service it may be very basic or non existent outside of the City Areas.

 

My advice would be to try and find which US Carrier you intend to use and then double check with the iPhone Model number as not even the US Networks are comparable with each other in the same State.

 

 

0 Helpful