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04-02-2021 08:09 PM
Hi.
My insurance provider asked for proof of ownership for my iphone I bought 2.5 year ago with ee. After contract ended last year I gave my old phone to my husband and I took new phone on contract. Now I want to claim screen and home button replacement through my barclays tech pack insurance and I cannot find any proof of ownership or even a contract with ee from 2018:(
05-02-2021 12:00 AM
Hi @Magdalena92
Welcome to the EE Community,
If you contact customer services on 150 they will be able to send you a proof purchase.
Thanks,
David.