Proof of ownership for insurance purposes

[Magdalena92]

Hi. 

My insurance provider asked for proof of ownership for my iphone I bought 2.5 year ago with ee. After contract ended last year I gave my old phone to my husband and I took new phone on contract. Now I want to claim screen and home button replacement through my barclays tech pack insurance and I cannot find any proof of ownership or even a contract with ee from 2018:(

[Profile closed]

Hi @Magdalena92 

Welcome to the EE Community,

If you contact customer services on 150 they will be able to send you a proof purchase.

Thanks,

David.