Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Phone orders

Bex01
Explorer

‎11-01-2021 05:16 PM

I had a phone call today with one of the EE employees and I have ordered my new phone but haven’t got a conformation email? 

0 Helpful
3 REPLIES 3
Jon_K
Former EE Employee

‎12-01-2021 07:55 AM

Hi @Bex01.

 

Welcome to the community.

 

Were you speaking with our sales team directly?

 

Have you checked your junk/spam folders?

 

Jon

0 Helpful
Bex01
Explorer
In response to Jon_K

‎12-01-2021 09:21 AM

I have but still nothing

0 Helpful
Jon_K
Former EE Employee
In response to Bex01

‎12-01-2021 09:33 AM

Thanks @Bex01.

 

I'd recommend getting back in touch with our Customer Care team so they can check your account and give you an update.

 

Jon

0 Helpful