Phone not delivered

SHIGDON99508
Visitor

‎17-12-2021 02:34 PM

I upgraded my phone and contract on the 14th, it hasn't arrived and is not able to be tracked still.  Is something delaying this?  How do I get in touch to find out?

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Chris_B
EE Community Star
EE Community Star

‎17-12-2021 05:32 PM

@SHIGDON99508  Did you receive tracking information?   This isn’t the order number that starts with XKO/XKN.   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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