Nuts and bolts of replacing my SIM

rodneyf
Investigator
Investigator

I have a SIM only contract and am looking to replace my current mobile.  The existing one has a MicroSIM but as I understand it most new mobiles require a NanoSIM.  I assume EE will replace the SIM in these circumstances but I am wondering exactly how the transfer of service would happen. I don't want to lose connectivity for any longer than necessary so can anyone tell me exactly how the change is meant to occur?

 

Thanks.

1 SOLUTION

Accepted Solutions
Schockwave
EE Community Star
EE Community Star

Hello @rodneyf ,

 

Welcome to the community,

 

Depending how old your SIM card is, you may find that the nano sim in the micro sim can be separated from it, as that is how they come now.

 

 

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

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2 REPLIES 2
Schockwave
EE Community Star
EE Community Star

Hello @rodneyf ,

 

Welcome to the community,

 

Depending how old your SIM card is, you may find that the nano sim in the micro sim can be separated from it, as that is how they come now.

 

 

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

Thanks so much, Schockwave.  Have taken SIM out and you are absolutely right.  The NanoSim can be pushed out fairly easily from the looks of things.  Great advice.