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New upgrade.

Martinb1980
Explorer

‎14-09-2021 07:55 PM

I have ordered my upgrade show on the app and when ordered was next day delivery. Now showing awaiting confirmation for last 4 days please help

3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

‎14-09-2021 08:00 PM

@Martinb1980   Your going to have to call customer services as waiting confirmation usually means customer services want to speak with you. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
Martinb1980
Explorer

‎14-09-2021 08:33 PM

<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
I've tried but no answer
0 Helpful
Jon_K
Former EE Employee

‎15-09-2021 08:10 AM

Hi @Martinb1980.

 

Our Customer Care team are available to take your call from 8am this morning.

 

Please get in touch and let us know how you get on.

 

Jon

0 Helpful