New phone order

[Scottywilson7]

Hi just ordered a phone online yesterday and wondered if anyone can help me out.

i paid the phone upfront and agreed to the monthly plan and the order went through and took my upfront money , I got a email saying it had gone through but after that I keep getting emails saying it’s still in my basket ?? Anyone else had this issue ?

[Katie_B]

Hi @Scottywilson7. 

Thanks for coming to the community. 

Have you received a confirmation email?

If yes, are you able to track your order using the online tracker?

Speak soon, 

Katie 🙂