New ipad

[Chezzy1]

Hi I've ordered a new ipad a few days ago and received the email to say it was on its way. I've had no text message and just checked my order status and it says its on backorder. Can you please let me know what this means and how long it will take to arrive. 

Many thanks 

[Leanne_T]

Hi @Chezzy1

Welcome to the community.

Which iPad did you order?

Could you let me know the colour and size please?

Speak soon 🙂

Leanne.

[Chezzy1]

It was an ipad 2020 in green. I think it is either a 32 or 64gb. X

[Leanne_T]

Hi there @Chezzy1

Was this the iPad Air 10.9-inch 64GB Green?

If not, could you possibly send me the link to the iPad you have ordered?

I will check stock for you 🙂

Leanne.

[Chezzy1]

Yep it was that one x

[Leanne_T]

Hi @Chezzy1

Thanks for coming back to me.

This device does show we’ll deliver to you as soon as we receive stock from our supplier.

If you would like to discuss your order or change this, you can give us a call and the team can help you further 🙂

Leanne.

[Chezzy1]

But the order has definitely gone through? X

[Leanne_T]

Hi there @Chezzy1

If there was any problem with your order you would be contacted directly.

If you would like to check your order, please give us a call 🙂

Leanne.

[Chezzy1]

No it's okay. Thanks for all your help xx