Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

New contract/upgrade

tony_cooke
Visitor

‎10-09-2021 05:40 AM

I have had an email telling me the price of service will rise on 29/10/2021 as my current contract ends. It invites me to sign for a new contract by entering my post code. The website says my post code is invalid! Nonsense, I can show you all the bills that are delivered to that postcode with my name on them. Royal mail don't think the post code is invalid.

 

Then I can't  contact EE to discuss. Customer service? Please advise how i can consider my options, or should i just change providers to avoid the price rise?

0 Helpful
1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎10-09-2021 07:22 AM

Hi @tony_cooke 

 

Is this for broadband or mobile? 

 

You can speak to CS to establish what they can offer you.

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful