New contract/upgrade
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
10-09-2021 05:40 AM
I have had an email telling me the price of service will rise on 29/10/2021 as my current contract ends. It invites me to sign for a new contract by entering my post code. The website says my post code is invalid! Nonsense, I can show you all the bills that are delivered to that postcode with my name on them. Royal mail don't think the post code is invalid.
Then I can't contact EE to discuss. Customer service? Please advise how i can consider my options, or should i just change providers to avoid the price rise?
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
10-09-2021 07:22 AM
Hi @tony_cooke
Is this for broadband or mobile?
You can speak to CS to establish what they can offer you.
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
