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19-04-2020 11:29 AM
Does anybody know my full warranty package will cover a replacement phone and sim? Also my phone is still within its 12 month warranty
19-04-2020 11:35 AM
Hi @Clifficus1964,
Welcome to the EE Community. 🙂
I'm sorry to hear your phone has been stolen.
Your warranty wouldn't cover a replacement for a stolen phone.
Do you have insurance?
Have you reported the theft with Customer Care so they can cancel your SIM and blacklist the phone?
Thanks
James