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28-11-2019 12:28 AM
I returned a phone and was sent a silver royal mail package to send it back in. It was already addresses to Kuehne and Nagel in Milton Keynes. I didn't think much of it so sent it off but now I'm worried I've mucked up. Any one else had this and was it all ok? Thanks
28-11-2019 10:14 AM
Hi @Mike321.
Thanks for coming to the community 🙂
The returns bag will be sent our with the returns address already printed on, so don't worry, all you needed to do was put the phone in the bag and post it 🙂
Jon
16-12-2019 09:04 AM
Did everything go Okay? And did EE get your phone?
I have done the same and I am concerned that something is wrong
16-12-2019 09:09 AM
Hi @TaliaJones,
Welcome to the EE Community.
As @Jon_K mentioned above, the returns bag you were sent will already have the correct returns address printed on the label.
Hope this helps. 🙂
James