@spaldo wrote:
I am in the process of going through this convoluted process. After requesting the PAC code from EE, I am now on a PAYG with Tesco Mobile. But Tesco won't give me a PAC code until I have some activity on the number. And to do that I have to pay for £10 of credit (the minimum they offer) with Tesco?
Surely this is not the case?!
Regardless of the reasons for undertaking this double-port, these are questions you would need to direct at Tesco Mobile. EE cannot advise or answer for what another provider is telling you.
From a quick cursory read of https://www.tescomobile.com/help-and-support/manage-your-account/leaving-tesco-mobile I can't see any reference to this, but it's still not something EE can assist you with.
It doesn't sound genuine, and I would certainly be minded to callback to speak to a different agent - see if you get the same advice. If it's genuine policy, I'd expect a text-based request to be responded to with a text message saying the same.
