Iphone 12 Pro Gold 128gb 1 month later...

sambateman23
Investigator
Investigator

Hello,

 

I have been waiting for my Iphone 12 Pro Gold for almost a month now after receiving an email on 19th Nov saying my order is on its way I am still yet to receive this and my tracking just says awaiting confirmation. The other day on tracking it actually said it was coming between 16th and 22nd however this has since changed back to awaiting confirmation. I have also been speaking with EE Chat who have said I was supposed to receive it last week and the week before. I am just looking for an update as I haven't received anything via email.

 

Thanks

4 REPLIES 4
James_B
EE Community Manager
EE Community Manager

Hi @sambateman23,

 

Welcome to the EE Community. 🙂

 

What was the date of your order?

 

Thanks

 

James

Hi James,

 

as mentioned in previous, the order was placed 19th November.

 

thanks

James_B
EE Community Manager
EE Community Manager

Hi @sambateman23,

 

Due to limited stock availability, we are fulfilling all orders for the iPhone 12 Pro 128GB Gold on a first come first serve basis and are working with Apple to get this to you as soon as possible. We are sorry for the delay.

 

James

No problem, it’s just strange because I’ve been told on live chat that they are back in stock and it would be arriving this week and this was the past 2 weeks so I’m unsure what’s happened. As it’s nearly 30 days ago now that’s all.