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IPhone 13 5G 128GB

Iphoneis66
Investigator
Investigator

‎24-10-2021 12:01 AM

I ordered a iPhone 13 48 hours ago where is it and what is the staus it says 25 October expected delivery on my email 

0 Helpful
4 REPLIES 4
Chris_B
EE Community Star
EE Community Star

‎24-10-2021 08:52 AM

@Iphoneis66   It says expected delivery not that it will be delivered these are not the same thing.   You’ll be given a tracking number when the device has been dispatched to you. DPD will send a notification that they have a delivery for you.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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Iphoneis66
Investigator
Investigator
In response to Chris_B

‎24-10-2021 09:18 AM

Expected is the maximum so and do you think it will come sometime next week for sure and someone told me this 

Screenshot_20211023_190024_com.android.chrome.jpg

 

0 Helpful
Iphoneis66
Investigator
Investigator
In response to Iphoneis66

‎24-10-2021 09:19 AM

They said however yes it will be delivered shortly 

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Schockwave
EE Community Star
EE Community Star
In response to Iphoneis66

‎24-10-2021 04:58 PM

@Iphoneis66 , ring customer service, they may be able to let you know when you will receive it, as it is down to Apple when EE receive stock and there is a shortage of parts, due to the pandemic. Here in the community we will not have the answer, as it depends what deliveries EE receive from Apple.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
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