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I upgraded my phone 3 days ago and not heard anything

Kellock
Visitor

‎28-08-2019 08:54 PM

 
0 Helpful
2 REPLIES 2
Northerner
Grand Master
Grand Master

‎28-08-2019 09:17 PM

Hi @Kellock 

 

Have you received an order number? (Check spam/junk email) 

 

You can use this to check your order status. 

 

If not give EE a call on 150.

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
0 Helpful
Leanne_T
EE Community Support Team
In response to Northerner

‎29-08-2019 09:11 AM

Morning @Kellock

 

Welcome to the community.

 

What phone have you ordered?

 

Did you get an email confirming your order?

 

Hope to hear back from you soon 🙂

 

Leanne.

0 Helpful