How to unlock buzzard 2 car wifi adapter

[slee1977]

Can I unlock buZzard 2 car WiFi adapter so I can use on my other sim contract 

[XRaySpeX]

Where did you yourself get this device itself originally? Did you buy it yourself new direct from EE or from a 3rd-party reseller or is it 2nd-hand? The unlocking process & costs are different. Was it originally on contract or PAYG? How old is it? EE won't unlock contract devices less than 6 months old.

[slee1977]

Have had it a couple of years now was on a contract sim which ended and I keep just using my sim from phone but be handy if can get it unlocked to take my other sim if no if able to do can you let me no thanks 

[XRaySpeX]

But where did you get it?

[slee1977]

Got it direct from ee

[Christopher_G]

Hi @slee1977

You should be able to unlock the device through your My EE account or by calling our Mobile Care team.

Chris

[XRaySpeX]

If the device had been on your contract for at least 6 months, even if that contract has now been cancelled, you can just apply using the Unlocking your device form as the Pay Monthly option and giving the mobile number that it originally came with. I

[slee1977]

Il try and contact them but I don’t think have the original number it came with id have to have a look thanks will see if they can do it not

[slee1977]

Found the number it was originally used on but ee says can’t unlock as don’t recognise it, it was a couple of years ago we had it 

[James_B]

Hi @slee1977,

If the number isn't recognised online, please get in touch with Customer Care so the team can help.

Thanks 🙂

James