How do I activate SIM card PAYG on tracker dongle

[BarryChapman]

I have bought a PawFit dog tracker and an EE PAYG sim card. I cannot find anyway to activate the sim card can anybody help?

[Katie_B]

Hello @BarryChapman. 

Thanks for coming to the community. 

Have you topped the SIM up?

Speak soon, 

Katie 🙂

[BarryChapman]

The PAYG card came preloaded with £110 credit. I have not been able to find a way to activate it on EE. It asks for its number and then says its sending a text which of course I cannot receive because the sim is in a tracker not a phone. I get no further and nothing on the web site helps.

[BarryChapman]

Sorry meant £10 credit

[Katie_B]

Hi @BarryChapman. 

Thanks for getting back to me.

Are you able to pop the SIM into a phone to ensure it is active?

Katie 🙂

[BarryChapman]

I have not been able to activate it.

[Katie_B]

Hi @BarryChapman. 

Have you tried sending a text or making a call from the SIM when it is in a phone?

Katie 🙂

[BarryChapman]

yes I have put in iphone and I can make and receive calls

[BarryChapman]

Yes I have got £25 credit

[Katie_B]

Hi @BarryChapman. 

This means your SIM is active. 

Katie 🙂