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How can I find out when my device will be delivered

Fergie0604
Visitor

‎11-11-2018 01:06 PM

I placed an order last night and said order accepted and delivery will be on its way. I can’t find a delivery number to track the order though??

0 Helpful
3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

‎11-11-2018 01:43 PM

@Fergie0604  Give customer services a call as they might be able to give you the tracking number.   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Watkins07
Ace Contributor
Ace Contributor

‎11-11-2018 02:06 PM

@Fergie0604  Once your order is fulfilled and the delivery details are sent to the courier you should get an email with  tracking details.  You can also download the DPD app which will show when your item has been assigned to them for delivery. 



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neilybealy
Established Contributor
Established Contributor

‎11-11-2018 02:48 PM

If you log into myaccount it will list your current orders and you’ll be able to track it 

0 Helpful