I have just joined EE from Plusnet. I use to be able to restrict certain categories from my broadband connection e.g. pornography, violence, gambling etc.
There does not seem to be anyway to do this with EE. I have downloaded Norton Family which just does not offer a simple solution and is required on all devices. All I want to do is click on different categories I want to block and that it is applied to all devices connected to my network.
I have spent half a day on this and had no success. I am really regretting having moved to EE.
Does EE provide basic filtering on its broadband? I am not interested in trying to do this through a third party app.
Thank you for getting back to me. It is good to know there is a third party you can access if needed but I am surprised that EE does not offer a simple way to apply filters to their broadband.
Fortunately, I am within my cooling off period and have gone back to Plusnet as their Safeguard feature allows you to filter content by category at the click of a button.
While they are more expensive, it is worth if for the peace of mind.
Open your 'my EE' app either on your phone or PC. Click the 3 bars in the top left corner then choose 'settings'. From there you can set content lock to strict, moderate, or off. The strict setting will not allow access to porn or similar.
I'm in exactly the same position, spent so many hours trying to figure this out, but finally found your comments and I think I want to switch as well. Does Plusnet still have this option available at the moment of blocking certain categories?
