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01-10-2021 11:57 AM
Hi, as the title says. I haven't used my SIM in 2 months.
I want to start using it again, how do I know it is still valid before I top up and add a package?
Thank you
01-10-2021 12:02 PM
Hi @fineapple
Welcome to the EE community
Assuming this is a PAYG SIM, the easiest way is to put your SIM into a phone and make a test call or send a text message.
01-10-2021 12:09 PM
When did you last use it for a chargeable action? EE PAYG SIMs are deactivated after 6 months of non-use. You then have a further 3 months to call EE to reactivate it before it is lost completely.
You needed to make a chargeable action like making a chargeable call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from your pack.