Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Galaxy 3 Watch

Nibs74
Explorer

‎15-02-2021 08:31 PM

When I use my galaxy 3 watch with my watch sim it doesn't recognise my phones, phone number and the only way anyone can call me is by using the watches sim number. Is this normal?

0 Helpful
3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

‎15-02-2021 09:34 PM

@Nibs74   No this isn’t normal as calls should be made to your phone and the call will be also received on the watch.     Where did you get the watch from ? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
Nibs74
Explorer
In response to Chris_B

‎16-02-2021 12:02 AM

I bought it directly from Samsung 

0 Helpful
Leanne_T
EE Community Support Team
In response to Nibs74

‎16-02-2021 08:28 AM

Morning @Nibs74

 

Thanks for coming to the community. 

 

Have you purchased the £7.00 30-day smartwatch plan to use cellular on your Watch when pairing your Samsung Watch and phone using the Samsung Wearable app?

 

Full details on getting set up can be found in our How do I set up my Samsung Galaxy Watch 4G on EE? article.

 

Thanks 🙂

 

Leanne.

0 Helpful