Family plan

Michellew104
Investigator
Investigator

I want to get two new iPhone 11s and add them to my account for my nieces. How do I go about organising that and finding out what packages and prices are available? Thanks

5 REPLIES 5
Chris_B
EE Community Star
EE Community Star

@Michellew104  Login to your EE account an you can do this from there.  You’ll also be able to see what tariffs are available one you select the device.  Then just add 2 devices to your account. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Thanks but I just can’t find where to do that on my app and every time I think I’ve found the right link it just freezes or throws me out!
No point in calling at the moment for obv reasons but I’m just stuck tbh 🤷🏻‍♀️

Sent from my iPhone
Katie_B
EE Community Support Team

Good Afternoon @Michellew104

 

Thanks for coming to the community. 

 

Since last night, have you been able to add the devices to your account?

 

Katie 🙂

Hi Katie 

 

unfortunately not as I still need to know how to find out what deals are available? As soon as I know that and then place the order I will be able to add them to my account. Does that make sense? 

Katie_B
EE Community Support Team

Good Morning @Michellew104

 

Are you able to see the latest deals by visiting our online shop?

 

Because you’re already with EE, you get a 10 per cent discount applied to the new line.

 

Thanks, 

 

Katie.