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04-11-2019 09:06 PM
Hi,
I upgraded my phone online last night, provided my card details to pay the upfront amount and received a confirmation email but I've heard nothing since and the money hasn't gone from my account. I was expecting at leadt a despatch email and an expected delivery text today. How long does it take to process an upgrade order? I've been an existing customer for years and nothing has changed?
Thank you!
Solved! See the answer below or view the solution in context.
06-11-2019 09:07 AM