Compassionate and helpful. Thank you

[Cococat16]

I just want to say a big thank you to every member of EE staff that have helped me since my partner died in October.  They've helped by closing his account and enabling me to access some treasured photographs on his locked phone.   They've always been straightforward and kind throughout this.  Thank you 🙂

[Katie_B]

Good Evening @Cococat16. 

Thanks for coming to the EE Community. 

I am sorry to hear of your loss back in October.

It's so lovely to hear you have been able to access those photos which must mean so much. 

If you ever have any queries in the future please be sure to let us know. 

Take care, 

Katie 🙂