Charged twice for New Iphone 12 pro

[Saqi]

I pre ordered Iphone 12 pro.The plan included 50 £ phone cost but EE charged me twice with a time gap of 5 mins.

Any suggestions or advice on how to request a fix..?

[James_B]

Hi @Saqi,

Welcome to the EE Community. 🙂

I'm sorry to hear you were charged incorrectly for your order. Please get in touch with Customer Care so the team can help.

Thanks

James