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Charged twice for New Iphone 12 pro

Saqi
Investigator
Investigator

I pre ordered Iphone 12 pro.The plan included 50 £ phone cost but EE charged me twice with a time gap of 5 mins.

Any suggestions or advice on how to request a fix..?

1 REPLY 1
James_B
EE Community Manager
EE Community Manager

Hi @Saqi,

 

Welcome to the EE Community. 🙂

 

I'm sorry to hear you were charged incorrectly for your order. Please get in touch with Customer Care so the team can help.

 

Thanks

 

James