Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Awaiting ipad

Jim2510
Explorer

‎17-12-2020 06:19 PM

  1. Hi, i ordered an ipad 3weeks ago. Im.still showing no details with regards delivery.  Any way of getting an update or info on how i cancel the order. Thanks 
0 Helpful
4 REPLIES 4
Northerner
EE Community Star
EE Community Star

‎17-12-2020 07:00 PM

Hi @Jim2510 

 

You will need to call EE CS on 150 about this issue.

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
James_B
EE Community Manager
EE Community Manager

‎18-12-2020 08:34 AM

Hi @Jim2510,

 

Welcome to the EE Community. 🙂

 

Which model did you order?

 

Thanks

 

James

0 Helpful
Jim2510
Explorer
In response to James_B

‎18-12-2020 08:48 AM

Hi.

Thanks for the welcome. I ordered the 8th Gen 10.2 in gold. Ordered on the
30th of November. Im just looking for an update if possible and if its not
likely to be delivered in the next week then i will just cancel the order.

Thanks

Jim
0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to Jim2510

‎18-12-2020 09:51 AM

Hi @Jim2510,

 

Sorry, I haven't been able to find an estimated delivery timescale for that model.

 

If you'd prefer to switch to a different model or cancel your order, please get in touch with Customer Care.

 

Thanks

 

James

0 Helpful