Apple Watch

Mattk132
Visitor

Hi,

 

Has anyone else had an Apple Watch on the monthly direct debit with EE, I took out a series 3 watch over 24 months at £25 a month over 2 years ago. It was £25 a month over 24 months then would reduce down to the cost of data at £6. 

ive noticed however the direct debit never went down and stayed at above £20 for 6 months after my contract finished and according to EE it is my responsibility to remind them to reduce the payments 

 

just wanted to know if anyone else has come across this or spread awareness if you are looking at purchasing a watch through EE

1 REPLY 1
Jon_K
Former EE Employee

Hi @Mattk132.

 

Welcome to the community.

 

Have you managed to get this sorted and get the price reduced after speaking with our Customer Care team?

 

Jon