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Add to plan homepod

SnowX24X
Visitor

‎06-02-2020 01:19 PM

Hi I have ordered 3 homepods on add to plan and I got an email to say they where out of stock but when I go onto the website and look at the add to plan they are saying last few available can I get some help on my order my please.

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎06-02-2020 01:27 PM

@SnowX24X   The website probably needs to be updated,  you’ll need to call customer services as no one here can help you with this. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
Leanne_T
EE Community Support Team
In response to Chris_B

‎06-02-2020 03:12 PM

Hi @SnowX24X

 

Thanks for coming to the community.

 

It could be we don't have the three in stock that you have ordered at the moment.

 

If you get in touch with our Mobile Care team on 150, they can check stock for you 🙂

 

Let us know how you get on 🙂

 

Leanne.

0 Helpful