Active 2 watch

[ammerjon19661]

wonder if anyone can help?  got an active 2 watch lte. Not able to send or receive texts in standalone mode. Calls and Internet are working fine, please advise

[Christopher_G]

Hi @ammerjon19661

Welcome to the community. 🙂

Have you previously activated the Samsung Watch plan?

Has it worked previously?

Chris

[ammerjon19661]

Had watch just over a week and text messages haven't worked in standalone mode but Internet and calls work fine 

[Christopher_G]

Thanks @ammerhon19661

Could you try both sending a brand new message and replying to one that you've already received?

Let me know if one or the other, or neither works.

Thanks

Chris

[ammerjon19661]

Hi Christopher both times it came up trying to connect to phone remotely and if this takes too long try again so I waited and then tried again but nothing on both tries for both new message and replying to a received message many thanks Jon 

Sent from Yahoo Mail on Android

[Christopher_G]

Thanks for trying, @ammerjon19661

I recommend speaking to our Tech Gurus so that they can look into this.

Please come back and let us know what happens.

Chris

[ammerjon19661]

Will do thank you for your help 

Sent from Yahoo Mail on Android