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4G Router loosing signal

flora100
Explorer

My 4G router intermittently drops out of 4G and lights on front show it is only connected to 3G. Once 4G is back on again, when I check from another device, the router does not then reboot itself to pick up 4G again. Should it do that or do I have to restart router every time.

3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

Routers don't reboot themselves; they just reconnect.

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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It's not reconnecting. I have to switch it off and back on again to get it to reconnect

EssexBoyEE
Ace Contributor
Ace Contributor

Which Model Router is it.

 

Is it EE or 3rd Party Party supplied.

 

Login to Admin does it give 4G Signal Strength reading.

 

Where abouts is the Router position within the House.

 

Does the problem persist if you move the Router nearer the Window, ie Upstairs Window or the other side of the House.

 

Is the Router permanently on Charge and is the Battery good.

 

Report back with your findings.