100% no fee upgrade

Sophiepowell694
Visitor

‎05-09-2021 12:10 PM

My EE app says I’m eligible for a free early upgrade. It’s giving me the option to upgrade to a sim only contract which is what I would like. 

However it’s still saying I need to pay the remainder of the contract? 

Am I able to upgrade to sim only or not? 

thanks 

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Chris_B
EE Community Star
EE Community Star

‎05-09-2021 01:06 PM

@Sophiepowell694  You probably best calling customer services about this as this peer to peer forum doesn’t have access to your account to see what is available to you. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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