terrible service

quickklik · ‎14-03-2023

my iPhone has not migrated over everything else has had enough of this already ill be asking for a pac code tomorrow the way EE treats you no live people just answer machines RUBBISH

quickklik · ‎13-03-2023

ALL MY FIBRE IS WORKING BUT MY IPHONE HAS NOT MIGRATED PROPERLY

XRaySpeX · ‎13-03-2023

@quickklik : Do you mean your iPhone won't connect to your new EE router over WiFi? Which router have they given you?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

quickklik · ‎13-03-2023

the migration has not happened on my iPhone 13 pro max

XRaySpeX · ‎14-03-2023

@quickklik : What does that mean? Are you also porting your mobile no. to EE as well as your BB?

N.B. to readers: the OP's original posts to which I replied were posted in the Home Broadband forum yesterday from which presumed it was a BB connection issue rather than a porting issue.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP