phone turned off wont turn back on
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27-06-2023 10:24 AM
my phone suddenly turned off and now it wont turn back on, it had plenty of charge but i have put it on charge for 10 mins just to check it hadn't suddenly lost all battery and it still wont turn on again, it wasn't dropped etc so i cant see a reason for it to do this. will it be covered under warranty? an im i still under warranty my plan started in 27 jan 2022?
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27-06-2023 10:41 AM
Hi @scuba1789,
I noticed that you posted this under 'Apple Devices'. Normally, you can force a reboot by doing the following in quick succession:
- Press and quickly release the volume up button.
- Press and quickly release the volume down button.
- Press and hold the side button.
- When the Apple logo appears, release the side button
If this does not work, then you will need to get in touch with customer service who will be able to advise further.
Thanks,
Alex


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