27-06-2023 10:24 AM
my phone suddenly turned off and now it wont turn back on, it had plenty of charge but i have put it on charge for 10 mins just to check it hadn't suddenly lost all battery and it still wont turn on again, it wasn't dropped etc so i cant see a reason for it to do this. will it be covered under warranty? an im i still under warranty my plan started in 27 jan 2022?
27-06-2023 10:41 AM
Hi @scuba1789,
I noticed that you posted this under 'Apple Devices'. Normally, you can force a reboot by doing the following in quick succession:
If this does not work, then you will need to get in touch with customer service who will be able to advise further.
Thanks,
Alex